Return and Refund Policy

We want you to love your purchase—but if you're not completely satisfied, returns are easy.

Return Condition

  • Return Period: 14 days from the delivery date
  • Shipping Cost for Returns: Free
  • Refund Time: Refunds are issued within 5–7 business days after we receive and inspect your return

 

Delivery Day Return Policy

Our return policy is based on the delivery day, not the purchase day, to ensure you have enough time to inspect your purchase. If an item is in transit beyond the specified 14-day return period, we will consider this and allow returns accordingly. The return period starts from the day the item is delivered to your specified address.

 

Initiate a Return

Contact Us

For return requests, please email our customer support team at info@wonderform.co

Be sure to include your order number and the reason for your return. Once we review your request, we’ll send you a return authorization email, return address, and a prepaid shipping label.

Packaging and Shipping

Please make sure your item is in its original condition, with all tags attached and in the original packaging.
Follow the step-by-step instructions provided in your return authorization email to securely package your item and ship it to the designated return address.

 

Received the Wrong or a Damaged Item?

If your order arrives with the wrong item or a defect, please contact us at info@wonderform.co right away. We’ll investigate and work to resolve the issue quickly. Depending on the situation, this may include a replacement, refund, discount, or store credit.

Please note: All items are carefully checked for quality before shipment and again upon return.


Refunds

Once we receive and inspect your return, we will notify you of the refund status. If approved, your refund will be processed within 5–7 business days to your original payment method. Refunds are always made to the same payment method used at checkout.

 

 

Contact Information

Business Name: Wonderform
(operated by JYT Design)

Email: info@wonderform.co

Phone: +31658830676

Address: Kerkstraat 9 1, 1017GA Amsterdam, Netherlands

Contact Form: https://wonderform.co/pages/contact

VAT number: NL004765336B17

Trade number (KVK): 89851587

Live Chat Support: Live chat available daily from 8am - 8pm CET


Legal Notice

Wonderform is operated by JYT Design – KVK: 89851587 – VAT: NL004765336B17 – Kerkstraat 9 1, 1017GA Amsterdam, Netherlands.