
FAQ
Find your answers here
How long does shipping take?
All orders are processed within 48 hours of purchase. During high-demand periods such as sales, processing may take up to 2 additional business days.
Once your order has been processed and shipped, you’ll receive an email with tracking details to monitor your delivery.
SHIPPING TIMEFRAMES (Transit Times in Business Days)
Europe: 3–5 business days
United Kingdom: 3–5 business days
United States: 4–7 business days
Canada: 4–7 business days
Australia: 5–8 business days
International (rest of world): 5–10 business days
While we do our best to stick to this estimate, please understand that delays can occasionally happen due to holidays, weekends, or unexpected shipping issues. We truly appreciate your patience!
If you have any questions or need support with your order, please don’t hesitate to contact our customer support team.
Do you ship internationally?
Yes, we offer free shipping to most parts of the world—including the UK, Europe, the United States, Canada, Australia, and many other countries.
Please note: there are a few regions we currently do not ship to due to carrier limitations or customs restrictions. If you're unsure whether we deliver to your location, feel free to contact our customer support team for confirmation.
Please check our Shipping Policy for details.
Do you offer returns or exchanges?
We want you to love your shapewear! If you’re not completely satisfied, we offer returns and exchanges within 14 days of purchase. Please check our Return Policy for full details.
How do I choose the right size?
We recommend checking the size chart located on each product page before purchasing. If you're between sizes, consider whether you prefer a snugger fit for more compression or a looser fit for comfort. For personalized sizing assistance, feel free to reach out to our support team.
How do I care for my shapewear?
To maintain the quality and elasticity of your shapewear, we recommend hand washing in cold water with mild detergent and laying it flat to dry. Avoid bleach, ironing, or machine drying, as these can damage the fabric.
Will my shapewear roll down or shift throughout the day?
No! Our shapewear is designed with anti-slip technology, featuring silicone grip linings and stay-put construction to ensure a secure fit that won’t roll down or bunch up.
Is your shapewear comfortable for long hours?
Yes! Our shapewear is crafted with 4-way stretch fabric and breathable materials, ensuring comfort for extended wear—whether you're at work, attending an event, or just running errands.
Couldn't find your answer?
If you couldn’t find the answer you were looking for, feel free to reach out! You can contact our customer support team. We're happy to help with any questions you have!